X does not grant account access to heirs or family members under any circumstances. They will only process requests to permanently deactivate the account.
You must prepare the following legal and physical documents before contacting the platform's support:
Go to the X Help Center and search for "Deactivating the account of a deceased user".
Select "I want to request the deactivation of a deceased person's account".
Provide the X handle (@username) and details about the owner.
Upload the Death Certificate and your Photo ID through their secure intake form.
X's compliance team reviews the request and deactivates the account. Deactivation starts the standard 30-day window, after which the account and its posts are removed.
Because X strictly refuses to grant access to the account content itself, if the deceased had a monetized account, active subscribers, or premium handles, the only way to manage or preserve the account is for the owner to securely save the login credentials and 2FA keys in a vault.
Disclaimer: This guide is for general informational purposes only. Policies and URLs of third-party platforms are subject to change. WealthPass is an independent digital safety vault and has no official affiliation with the service providers listed in this wiki directory.